13-8 Troubleshooting of Regular Malfunctions
13.6.2 Key Points Supporting Troubleshooting
Key Points Supporting
Troubleshooting
Backlight of control panel
To confirm if the control panel is powered
normally
Key volume of the keys on control panel.
To confirm if the buzzer works normally.
Function key operation response on the
control panel
Function key operation response on the
control panel (Digital keyboard)
It can be confirmed the malfunction is on the
retractable keyboard or on the control panel
PCBA.
Trackball operation response
TGC slider bar operation response
It can be confirmed the malfunction is on the
slider potential device or on the control panel
PCBA.
Encoder operation response
It can be confirmed the malfunction is on
encoder or on the control panel PCBA.
Support malfunction diagnosis
13.6.3 Control Panel Malfunction Troubleshooting
Check the control panel for
key block
Part of the keys can’t be used
normally
Malfunction may be on
keyboard PCBA or Silicon
key
Replace the keyboard
PCBA. Or Silicon key
Part of the keys of digital
keyboard can’t be used
normally
Replace the digital keyboard
assembly.
Trackball can’t be used
normally
Dust or foreign object
blockage in the groove.
Trackball speed and
response time in the system
preset are not correct.
Set the trackball speed and
response time to a proper
value.
Trackball performance
degraded.
All keys of control panel are
normal,
Single encoder is failure.
Single encoder malfunction
Replace the corresponding
encoder board
All keys of control panel are
normal,
Single key of TGC is failure.