Mitel 5340 - Page 51

Mitel IP Phone User Reference Guide Release 4.1
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Page from: Karen Gr
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Park and retrieve on the 5224/5324 phone
Using Park and Retrieve, you can put a call on hold at a park location so that it
can be retrieved from any other phone at your business. To use this feature, a
memory key must be programmed as a Park/Retrieve key
To put a call on hold at a park location, follow this step:
1. While on an active call, select a memory key programmed with the
Park/Retrieve feature. The system places the call on hold at a park location.
The park location is displayed on your phone LCD.
Parked at: 4
You are no longer connected with the caller and your phone returns to the
idle state.
To retrieve a parked call, follow these steps:
1. From an idle phone, lift the handset. This will select the next available Line
Appearance. Select a memory key programmed with the Park/Retrieve
feature. The phone LCD screen displays:
Park Location:
QUIT
2. Enter the required park location using the phone keypad.
The system connects you with the caller who was on hold at the park
location. The LCD screen now displays the caller’s name (if known) or
number.
.
Robin Jones
TRANS CONF END
NOTE: To cancel the retrieval of the parked call, press the QUIT softkey.
If you enter a park location where there is no caller on hold, the phone LCD
will briefly display "No Parked Call".
There are nine park locations available (1 through 9). If all park locations are
in use when you try to park a call, the phone LCD will briefly display "Park
Locations Full" and the call will be placed on hold.
If the call is left parked for 30 seconds, the phone of the person who parked
the call will beep and the phone’s LCD will briefly display "Call parked at: "
with the park location number to remind you that the call has not been
retrieved.