Phoning
Mitel 6873 SIP 39
eud-1744/1.4 – R5.0 HF2 – 10.2017
Parking conversation partner
You would like to keep the person you are talking to on hold without block-
ing a phone line.
You may park the person you are talking to and then pick up the call again
on the same phone on which you parked the person.
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 92).
Enquiry call during a call
You want to call someone else briefly without losing your current call part-
ner. Then you want to resume your conversation with your original call
partner.
With the Enquiry function you can call someone else in the middle of a call
and put your original call partner on hold. You can make enquiry calls to
both internal and external users.
Parking the active call party:
Press the function key for Park and put down the handset.
➔The call party is parked. The LED of the function key is red.
Notes: The display returns to idle. The person you talked to will remain parked until they
put down the handset.
Recommence conversation with the parked call party:
1. Press the function key for Park.
➔Hand-free mode is activated.
2. Pick up the handset.
➔You are connected via the handset.
Setting up an enquiry call (you are in a call):
Press a free line key.
Enter the call number of the enquiry partner and press the Dial softkey.
➔Enquiry call party is called; first call partner is put on hold.
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