Mitel 6869 SIP - Page 65

Phoning
Mitel 6867 SIP / Mitel 6869 SIP 65
eud-1664/2.0 – R6.0 – 06.2018
Operator phone: Queue
overview
Displays the total number of internal and external
calls in the queue. It also displays an additional infor-
mation such as number of external calls and the
period of time (in minutes) the longest call has been
in the queue. You can view the different pieces of
information by toggling the arrow on the softkey rep-
resenting queue overview key. Contact your system
administrator to configure this function on your
phone.
Park call You would like to keep the person you are talking to
on hold without blocking a phone line.
Personal call routing menuDirect access to the system menu Call routing (see
chapter "Activating personal call routing", page 56
).
Personal call routing pro-
file on/off
Activate/deactivate call routing profile (under the one
number user concept).
Phone book:: Local Access to your local phone book. Contacts in the
local phone book are stored on the phone only (see
chapter "Phone book management", page 93
).
Phone book:: System Direct access to the Directory Lookup system menu.
Contacts in the system phone book are integrated in
the MiVoice Office 400 communication system (see
chapter "Phone book management", page 93
).
Phone lock on/off Activate/deactivate phone lock. Outgoing calls are
not possible, but incoming calls can be answered
(see chapter "Locking/Unlocking your phone",
page 58).
Picking up a call from a
user group
Pick up a call for another user in the user group. Con-
tact your system administrator to configure this func-
tion on your phone.
PIN call Function with OpenCount. Independently from the
phone you can make external calls for a fee. Credit
may be limited (see chapter "Activating PIN tele-
phony", page 81).
PIN call rebook Function with OpenCount. You can enter the charges
and the call information of your outgoing and incom-
ing calls into specific projects (see chapter "Activat-
ing PIN telephony", page 81).
Presence menu Direct access to the system menu Presence (see
chapter "Controlling the presence status", page 68
).
Function Description