Mitel Connected Guests InnLine IP User Manual

Name: Mitel Connected Guests InnLine IP
Brand: Mitel
Rating: 4 (1 reviews)

187 pages

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INSTALLATION GUIDE

InnLine IP Voicemail

Default Chapter3
- Table of Contents3
Introduction7
Chapter 1 - Installation9
Preinstallation Information10
Opening and Verifying System Components10
Inspecting and Installing Hardware11
Connect Peripherals12
Programming Innline IP13
- Adding General System Information14
- Adding a System Administrator16
- Checking the Voice Ports18
- Setting the MWI Dial-Strings (Certain Port Types Only)19
Device Interface Serial Ports21
Chapter 2 - Mailboxes and Other Features23
Mailboxes: an Introduction24
- Mailbox Ids27
Adding Mailboxes27
- Adding Guest Mailboxes28
- Adding Staff Mailboxes31
- Adding Front Desk Mailboxes33
- Adding Administration Mailboxes34
- Checking Your Maximum Mailbox Number Size36
Defining the Guest Services Class37
Prompt Administration40
- Using Innline Ip's GUI to Record Prompts40
- Creating a "Record Prompt" Mailbox for Prompts42
Translations45
- Adding Translations Individually45
- Adding Multiple Translations46
- Deleting Translations47
Guest Services Menus47
Automated Attendants51
- Automated Attendant Example52
Innconnect58
- Step 1: Review and Adjust the Call Forward Settings for Guests and Staff59
- Step 2: Add a Guest Service Menu Option for Innconnect60
- Step 3 (Optional): Make Innconnect Part of the Guest Tutorial61
- Step 4: Enable Innconnect for Selected Staff Members61
- Step 5: Configure Ports to Perform Outdial Function for this Feature62
- Step 6: Add and Configure the SMDR Filter Interface63
Reports64
- Programming the Fax Number for Reports64
- Programming Reports to Generate Automatically66
- Report Examples66
DID You Remember to88
Chapter 3 - Reference89
System Housekeeping90
System Backup91
System Languages92
System Atomic Clock93
System Service Log94
System Prompts94
Alerts94
SNMP Alerts95
System Alerts95
COM Port Assignments95
Email Settings96
Voice Ports97
Voice Port Types99
Device Interfaces101
- Associated Tenant103
- Parameters103
- Echo Messages103
Administrators104
Tenants104
- Tenant Information104
- General Tenant Information104
- Staff Tutorial113
- Property Management114
- Wake-Up Calls115
- Dialing Directory118
- Reports119
- Guest Messaging120
- Guest Transfers122
- Dialing Security123
- Staff Mailbox Reset124
Automated Attendants127
Guest Services Menus129
Guest Tutorials131
Distribution Lists134
Group Distribution Lists135
Notifications - Special Message Notification138
Special Message Notification Programming Example141
- Special Message Notification Report142
Mailboxes143
- Guest Mailboxes144
- Service Classes for Guest Mailboxes146
- Guest Holding Mailboxes150
- Staff Mailboxes151
- Front Desk Mailboxes160
- Administration Mailboxes162
- Other Mailboxes163
- Question & Answer Mailbox165
Chapter 4 Add-On Features169
Privateline170
- Step 1: Configure Privateline Settings170
- Step 2: Add a DID Phone Number for a Guest171
- Step 3: Test the DID Phone Number Routing172
- Step 4: Add the Remaining DID Phone Numbers that Guests will Use172
- Step 5: Add DID Phone Numbers that Staff Members will Use173
  - Guest/Other Phone Number Function Buttons174
- Step 6: Adjust the Guest Service Class174
- Step 7: Adjust the Phone # Card Printing Information176
- Step 8: Connecting the Dymo Printer Server & Dymo Labelwriter 450 Devices177
- Step 9 (Optional): Adjust the Guest Tutorial180
- Step 10 (Optional): Adding Privateline Options to the Guest Services Menu (AGS)181
- Step 11: Configure Privateline Reports182
  - Reports182
  - Front Desk Administrative Functions182
Wake-Up Off-Loading183
Index185

Mitel Connected Guests InnLine IP User Manual

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Brand	Mitel
Model	Connected Guests InnLine IP
Category	Telephone
Language	English