D-4 NAG Replacement Parts Ordering and Motorola Service Centers Motorola Service Centers
D.2.6 Parts Identification
Radio Products and Solutions Organization*
(United States and Canada)
1-800-422-4210
D.2.7 Product Customer Service
Radio Products and Solutions Organization (United States and Canada)
1-800-927-2744
* The Radio Products and Solutions Organization (RPSO) was formerly known as the Radio
Products Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).
D.3 Motorola Service Centers
D.3.1 Servicing Information
If a unit requires further complete testing, knowledge and/or details of component level
troubleshooting or service than is customarily performed at the basic level, please send the radios to
a Motorola Service Center as listed below.
D.3.2 Motorola Service Center
Motorola Repair
2214 Galvin Drive
Elgin, IL 60123
Tel: 1-800-221-7144
D.3.3 Motorola Federal Technical Center
10105 Senate Drive
Lanham, MD 20706
Tel: 1-800-969-6680
Fax: 1-800-784-4133
D.3.4 Motorola Canadian Technical Logistics Center
Motorola Canada Ltd.
8133 Warden Avenue
Markham, Ontario, L6G 1B3
Tel: 1-800-543-3222
Fax: 1-888-331-9872 or 1-905-948-5970
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