Motorola Moto G - Page 164

Safety, Regulatory & Legal 156
Gotomotorola.com/support,whereyoucanselectfromanumberofcustomercareoptions.You
canalsocontacttheMotorolaCustomerSupportCenterat1-800-734-5870(UnitedStates),1-888-
390-6456(TTY/TDDUnitedStatesforhearingimpaired),or1-800-461-4575(Canada).
How to Obtain Service or Other Information
1. PleaseaccessandreviewtheonlineCustomerSupportsectionofMotorola'sconsumer
websitepriortorequestingwarrantyservice.
2. IftheProductisstillnotfunctioningproperlyaftermakinguseofthisresource,pleasecontactthe
WarrantorlistedattheMotorolawebsiteorthecontactinformationforthecorrespondinglocation.
3. ArepresentativeofMotorola,orofaMotorolaAuthorizedRepairCenter,willhelpdetermine
whetheryourProductrequiresservice.Youmayberequiredtodownload,orotherwiseobtain
andacceptsoftwareupdatesfromMotorolaoraMotorolaAuthorizedRepairCenter.Youare
responsibleforanyapplicablecarrierservicefeesincurredwhileobtainingtherequired
downloads.Complyingwiththewarrantyprocess,repairinstructionsandacceptingsuch
softwareupdatesisrequiredinordertoreceiveadditionalwarrantysupport.
4. Ifthesoftwareupdatedoesn’tfixtheproblem,youwillreceiveinstructionsonhowtoshipthe
ProducttoaMotorolaAuthorizedRepairCenterorotherentity.
5. Toobtainwarrantyservice,aspermittedbyapplicablelaw,youarerequiredtoinclude:(a)acopy
ofyourreceipt,billofsaleorothercomparableproofofpurchase;(b)awrittendescriptionofthe
problem;(c)thenameofyourserviceprovider,ifapplicable;(d)youraddressandtelephone
number.IntheeventtheProductisnotcoveredbytheMotorolaLimitedWarranty,Motorolawill
informtheconsumeroftheavailability,priceandotherconditionsapplicabletotherepairofthe
Product.
To obtain service or other information, please access and review the online Customer
Support section of Motorola's consumer website atmotorola.com.