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Nab EFTPOS - User Manual

Nab EFTPOS
64 pages
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NAB EFTPOS
for Countertop & Mobile Terminals
User Guide

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Summary

Getting to Know Your NAB EFTPOS Terminal

Terminal Components Overview

Identifies key physical parts of the Ingenico terminal like the screen, keypad, and card readers.

Keypad and Screen Navigation

Explains how to use the terminal's touchscreen and keypad for basic operations and menu access.

Card Interaction Methods

Details the ways cards can be used with the terminal: tap, insert, or swipe.

Processing Different Transaction Types

Contactless and Standard Sales

Guide to performing contactless and standard card sales via tap, insert, or swipe.

Sales with Cash-out and Tip

Instructions for processing sales that include cash withdrawal or customer tips.

Cash Out Only and Refund Operations

Procedures for performing cash-only withdrawals and transaction refunds.

Reviewing Transactions and Settlement Procedures

Reviewing and Re-printing Transactions

How to view transaction details and print duplicate receipts.

Settlement Totals and Manual Settlement

Procedures for printing settlement summaries and performing manual batch closures.

Automatic Settlement Setup

Setting up the terminal for automatic daily settlement.

Advanced Terminal Functions and Settings

Pre-Authorisation and Completion

How to reserve funds on a card and complete the transaction later.

Surcharge Management

Setting up and managing surcharges for card payments.

Specialized Transaction Processing Methods

MOTO Transactions (Mail;Telephone;Internet)

Processing card payments for orders received remotely.

Manual Key Entry for Card Details

How to manually enter card information when swiping/inserting fails.

Terminal Operations and Maintenance

Voiding Transactions and Password Management

Cancelling the last transaction and changing merchant passwords.

Additional Pinpad Functions and Stationery

Using extra PINpad features and ordering receipt rolls.

Error Handling and Procedures

Understanding common error messages and fallback/backup procedures.

Terminating EFTPOS Merchant Service

Nab EFTPOS Specifications

General IconGeneral
ConnectivityEthernet, Wi-Fi
Payment MethodsCredit/Debit Cards, Contactless, Mobile Payments
SecurityPCI PTS certified, EMV Chip Card Reader
DisplayColor LCD
Power SourceExternal power adapter
Operating SystemProprietary

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