Nab EFTPOS - Page 23

NAB EFTPOS User Guide 23
Step 10
Ask customer to sign the receipt.
You will need to verify your customer’s signature
with the signature on the card.
Press Yes if the signature matches.
Step 11
Press Yes to print the customer receipt if required
The customer will receive the refund within 2 to 4 business
days for Visa, MasterCard and EFTPOS transactions and up
to 5 business days for UnionPay cards.
Note:
For your protection against fraud, please ensure
your passwords are changed regularly
Always compare the signature on the card with the
signature on the receipt
You should always swipe or insert the card through the
terminal rather than key entering the card information
to reduce your exposure to fraudulent transactions.
REFUNDS
(CONTINUED)