NCR RealPOS 7199 - Troubleshooting Common Printer Issues; Printer Not Printing or Red LED; Slow Amber LED Blinking (Low Paper)

2-28 Troubleshooting Problems
Red LED is off or Printer Will Not Print
Cause What to Do Where to Go
Cables may
not be
connected
properly
Check all cable connections. Check that the
host computer and power supply are both on
(the power supply is turned on by plugging it
into an outlet).
Refer to
Connecting the
Cables on
page13.
Power
supply may
be
defective
If the power supply is plugged in but does not
come on, order a new power supply.
Refer to
Ordering Paper
and Supplies
on page5.
Amber LED Blinking (Slow)
Cause What to Do Where to Go
Receipt
paper
is low*
There are about 4.5 meters, ± 3 meters, (15
feet, ±10 feet) of paper left. Change the paper
soon to avoid running out of paper part way
through a transaction.
Refer to Loading
and Changing the
Receipt Printer on
page22.