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NCR 7197 II SERIES User Manual

NCR 7197 II SERIES
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NCR 7197 Thermal Receipt Printer:
Series II
Owner's Manual
B005-0000-2068
Revision B
February, 2012

Table of Contents

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NCR 7197 II SERIES Specifications

General IconGeneral
Print TechnologyThermal
Print MethodDirect Thermal
Print Resolution203 dpi
Paper Roll Diameter83 mm
Power Supply24V DC
Resolution203 dpi
Paper Width80 mm
InterfaceUSB, Serial

Summary

Important Information to the User

Power Supply

Details about the required UL listed Class 2 power supply with SELV output.

Interface Cable

Requirements for a shielded interface cable and its connection.

Power Cord

Specifies the use of a UL listed, detachable power cord.

Chapter 1: About the 7197 Series II Printer

Features

Lists the various features and options of the 7197 Series II printer.

Thermal Print Head

Describes the thermal print head technology and its benefits.

Ordering Paper and Supplies

Information on how to order thermal receipt paper and other supplies.

Chapter 2: Setting Up and Using the Printer

What Is in the Box?

Lists the items included in the printer's shipping box and optional accessories.

Connecting the Cables

Detailed steps and cautions for connecting power, communication, and cash drawer cables.

Configuring the Printer

Instructions on how to configure printer settings using the Configuration Menu.

Loading and Changing the Receipt Paper

Instructions on how to load and change receipt paper, including low paper indicators.

Chapter 3: Solving Problems

Green LED Does Not Come On/Printer Will Not Print

Identifies potential causes and solutions for printer non-operation.

Receipt Printing is Light or Spotty

Provides solutions for issues with print quality, such as dirty print heads.

Contacting a Service Representative

Guidance on how to contact a service representative for severe printer issues.

Chapter 4: Diagnostics

Level 1 Diagnostics

Explains printer configuration through a setup mode and diagnostic tests.

Printer Configuration

Details how to configure printer settings using the Configuration Menu.

Diagnostic Modes

Outlines different diagnostic modes like Normal, Datascope, and Receipt Test.

Chapter 5: Communication

Interface

Describes supported interfaces like RS-232C and USB, and their protocols.

RS-232C Interface (Standard Model)

Explains RS-232C protocol, XON/XOFF, DTR/DSR, and print speed.

Ethernet Interface (Ethernet Model)

Details Ethernet interface usage, protocols, and web configuration options.

Connector

Describes pin assignments for RS-232, Ethernet, DC Power, and Cash Drawer connectors.

Chapter 6: Commands

Command Conventions

Explains how printer commands are structured and used.

Printer Function Commands

Lists commands related to basic printer functions like resetting and cutting.

Barcode Commands

Details commands for printing various barcode types and their parameters.

Chapter 7: Reflashing the Printer Firmware

Flash Utility Information

Provides an overview of the flash utility and its versions for updating printer firmware.

File Configurations

Lists the different types of firmware loads that can be sent to the printer.

Chapter 8: Configuration Network

Summary

Overview of the configuration network settings page and its control.

TCP/IP Setting

Details the configuration of IP address, subnet mask, and gateway settings.

SNMP Setting

Configuration options for SNMP community settings and IP traps.

Appendix A: Specifications

Printing Specifications

Details the thermal receipt station's printing specifications like resolution and speed.

Power Requirements

Lists the voltage and current requirements for the printer's power supply.

Appendix C: Lean Receipt Utility

Lean Receipt Utility

Explains the purpose of the Lean Receipt Utility for setting printer ECO settings.

Appendix D: Print Characteristics

Character Size

Shows dot patterns for characters in standard and compressed pitch.

Print Zones

Illustrates the printable area for the receipt station for 80mm and 58mm paper.

Character Sets

Lists available character sets, including PC code pages and Asian character sets.

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