7197 Service Manual    Appendix C: Ordering Paper and Supplies 
 August 2011 
216
Reliability 
The numbers in the table refer to the Mean Cycle Between Failure (MCBF) for the items 
indicated. 
 
Thermal Receipt Printer 
52 Million Lines 
Electronics 
1,800,000 On time Hours 
Communications Card 
(RS232/USB) 
25,000,000 On Time Hours 
Communications Card 
(Ethernet) 
11,000,000 On Time Hours 
Knife 
1 Million Cuts 
Power Supply 
200,000 On-time Hours 
 
*Reliabilitystatisticsbasedonaveragesexhibitedunderlabconditionsanddonot
constituteawarranty.
Dimensions and Weight  
 
Height 
144.90 mm (6.1 Inches) 
Height with Cover Open 
234.50 mm (9.23 Inches) 
Width 
145.40 mm (5.7 Inches) 
Depth 
186.70 mm (7.35 Inches) 
Weight 
1.70 Kg (3.7 Pounds) 
Density of Receipt Print Lines 
When the receipt station prints high density print lines (graphics), it automatically slows 
down to a rate slower than 902 lines per minute. High density print lines are defined as 
lines with over 50% of the dots printing on the line (there are 576 total dot columns on the 
print station). 
Duty Cycle Restrictions (Printing Solid Blocks) 
There are restrictions on the duty cycle because of the heat generated by the receipt 
thermal print head when printing solid blocks (regardless of the length of the block in 
relation to the print line). The restrictions are ambient temperature, the percentage of time 
(measured against one minute) of continuous solid printing, and the amount of coverage. 
Caution:  When the duty cycle approches the limits shown in the table, the receipt print 
head will heat up and shut down. This may damage the print head. 
To avoid this problem, do one or a combination of the following: 
1.  Reduce the amount of coverage. 
2.  Reduce the time of continuous solid printing.