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7197 II SERIES
NCR 7197 II SERIES User Manual
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7197 Series II Owner’s Manual
Chapter 2: Setting Up and Using the Printer
25 September
2011
Checking the Installation
You need to verify that the device
drivers were installed correctly:
Windows XP:
1.
Open the Device Manager window, as you did in “Checking for USB Support.”
2.
Scroll down to “Universal serial bus controllers.”
38
40
Table of Contents
Table of Contents
10
Default Chapter
8
Quick Reference
8
How to Obtain more Information
9
Revision Record
9
Table of Contents
10
Who Should Use this Book
9
Contents
11
Chapter 1: About the 7197 Series II Printer
14
Features
15
Receipt Station
15
General Features
16
Options
16
Thermal Print Head
16
Ordering Paper and Supplies
18
Ordering Thermal Receipt Paper
18
Ordering Other Supplies
19
Ordering Documentation
19
Cleaning the Printer
20
Cleaning the Cabinet
20
Cleaning the Thermal Print Head
21
Chapter 2: Setting up and Using the Printer
22
What Is in the Box
22
Removing the Packing Material
23
Repacking the Printer
24
Choosing a Location
24
Wall Mounted
25
Setting Switches
26
Setting up the Printer
26
Connecting the Cables
27
About the Universal Serial Bus
30
Advantages of USB Connections
30
Advantages of the NCR USB Solution
30
Checking for USB Support on the Host Computer
31
Host Configuration
31
Configuring the Printer
31
Installing the USB Virtual COM Port Printer Driver When USB Type ION (Epic)
34
Checking the Installation
39
Configuring Serial Port Number Assignments
41
Serial Port Configuration Methods
41
Uninstalling the Drivers
41
Using the Printer
43
Loading and Changing the Receipt Paper
44
Removing the Paper Roll
44
Loading the Paper Roll
46
Advancing Paper
47
Chapter 3: Solving Problems
48
Green LED Does Not Come On/Printer will Not Print
49
Green LED Blinking (Slow)
49
Green LED Blinking (Fast)
49
Receipt Printing Is Light or Spotty
50
Other Serious Problems
51
Contacting a Service Representative
51
Chapter 4: Diagnostics
52
Level 0 Diagnostics
52
Level 1 Diagnostics
52
Printer Configuration
53
Configuring the Printer
55
Main Menu
55
Communication Interface Modes
58
Diagnostic Modes
61
Emulation/Software Options
62
Hardware Options
68
Print Density
68
Default Code Page
72
DHCP Mode
75
Mfg Adjustment
75
Level 2 Diagnostics
80
Level 3 Diagnostics
81
Chapter 5: Communication
82
Communication Overview
82
Interface
82
Sending Commands
82
RS-232C Interface (Standard Model)
83
Print Speed and Timing
83
XON/XOFF Protocol
84
DTR/DSR Protocol
84
RS-232C Technical Specifications
85
Setting Extra RS-232C Options
85
Ethernet Interface (Ethernet Model)
86
Protocol
86
Ethernet Connection Port
87
TCP Socket Communication
88
UDP Socket Communication
88
Multiple Connection
88
Connector
89
Switch Settings
91
Chapter 6: Commands
92
Command Conventions
92
Introduction
92
List of Commands and Location
92
Sending Commands
92
By Command Code
93
By Function
97
Default Chapter
97
Printer Function Commands
97
Vertical Positioning and Print
97
Horizontal Positioning Commands
98
Print Characteristic Commands
98
Graphics Commands
99
Real Time Commands
100
Status Commands
100
Unsolicited Status Update
100
Barcode Commands
101
Page Mode Commands
101
Asian Character Commands
102
Flash Download Commands
102
Macro Commands
102
User Data Storage Commands
102
Comparison Chart
103
Command Descriptions
104
Printer Function Commands
105
Print Test Form
111
Vertical Positioning and Print Commands
112
Print and Feed Paper One Line
112
Print and Carriage Return
112
Feed N Dot Rows
113
Feed N Print Lines
113
Add N Extra Dot Rows
114
Print
115
Set Line Spacing
115
Set Line Spacing to 1/6 Inch
115
Print and Feed Paper
116
Print and Feed N Lines
117
Set Horizontal and Vertical Minimum Motion Units
117
Horizontal Positioning Commands
118
Horizontal Tab
118
Set Column
118
Set Absolute Starting Position
119
Set Horizontal Tabs
120
1B 5C N1 N2
121
Set Relative Print Position
121
Select Justification
122
1D 4C Nl Nh
123
Set Left Margin
123
1D 57 Nl Nh
124
Set Printing Area Width
124
Print Characteristic Commands
125
Select Double-Wide Characters
125
Select Single-Wide Characters
125
Select 90 Degree Counter-Clockwise Rotated Print
126
Select Pitch (Column Width)
126
Set Character Right-Side Spacing
127
Select Print Modes
128
Define User-Defined Characters
129
Select or Cancel User-Defined Character Set
129
Copy Character Set from ROM to RAM
131
Select or Cancel Underline Mode
131
Cancel User-Defined Characters
132
Select or Cancel Emphasized Mode
132
Graphics Commands
141
Status Commands
151
Real Time Commands
165
Unsolicited Status Update Validation
173
Bar Code Commands
178
Caution
185
Macro Commands
198
User Data Storage Commands
200
Flash Allocation
203
Asian Character Commands
211
Flash Download Commands
215
Chapter 7: Reflashing the Printer Firmware
222
Flash Utility Information
222
File Configurations
222
Printer Languages Cross Reference
223
Chapter 8: Configuration Network
229
Summary
229
Display Format of Configuration Setting Page
229
TCP/IP Setting
233
SNMP Setting
235
Other Setting
236
Reset Window
237
IP Address Automatic Acquisition
238
Appendix A: Specifications
239
Printing Specifications
239
Power Requirements
240
Environmental Conditions
240
Reliability
241
Dimensions and Weight
241
Density of Receipt Print Lines
241
Duty Cycle Restrictions (Printing Solid Blocks)
241
Appendix B: Reflashing the Printer Firmware
243
Appendix C: Lean Receipt Utility
244
Appendix D: Print Characteristics
245
Character Size
245
Receipt Station
245
Print Zones
246
Receipt Station
246
Character Sets
248
Code Page
253
Index
301
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NCR 7197 II SERIES Specifications
General
Brand
NCR
Model
7197 II SERIES
Category
Printer
Language
English
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