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How to Use this Book 
Use this book as a general and technical reference manual and as a guide when replacing 
parts on the printer. The service guide is intended as a guide for service representatives, 
field engineers, and those who will be installing and learning about the 7197 Series II 
printer. It can also be used as a reference for service courses. 
See the Quick Reference page, the Contents, or the Index for detailed listings of what is 
contained in this book. 
Who Should Use this Book? 
You must be a trained service representative to service the 7197 Series II Thermal Receipt 
printer. 
How to Obtain More Information 
For more information see the following documents: 
  7197 Series II Receipt Printer: Service Manual (B005-000-2069) 
  7197 Series II Receipt Printer: Parts Identification Manual (B005-000-2070) 
For this and additional copies of the Owner’s Manual, contact your sales representative. 
Revision Record 
Issue Date  Remarks 
A  June 2011  First printing 
B Apr 2112  Update