Section 3: Features
Product Description 93
3
Computer Telephony Integration (CTI) Applications
Description
Computer Telephony Integration (CTI) applications automate your ofÞce with TAPI compatibility
and external PC control. CTI puts your telephone system on the cutting edge of modern ofÞce pro-
ductivity with:
Personal Computer Interface (PCI) / PC Dialing
Use a CTA or CTU Adapter installed in your keyset as a Personal Computer Interface. Install-
ing the TAPI software driver and TAPI compatible software in your personal computer will
allow your PC to operate your telephone. The TAPI software driver provides all TAPI Basic
Services and a host of TAPI Supplemental Services. See “TAPI Compatibility” for more.
Database Lookup
Provided through Caller ID and TAPI Compatible third-party software (such as ACT!), Data-
base Lookup displays your caller’s account information before their call is even answered.
External Paging Paging, External Disabled Disabled
Direct Trunk Access Central OfÞce Calls, Placing Disabled Disabled
Forced Trunk Disconnect
<Not for ISDN T-point>
Forced Trunk Disconnect Disabled Disabled
Call Forward Setting by Remote Via DISA Call Forwarding
Direct Inward System Access (DISA)
Disabled Disabled
DISA/Tie Trunk Barge In Barge In Disabled Disabled
Aspire S Aspire M/L/XL
• Available. • Available.
Class of Service Options (DISA/E&M Service), Program 20-14
This option . . . Is used with . . .
Default
COS 01-14 COS 15
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