Section 2: Customizing Features
DS1000/2000 Quick Setup Guide Section 2: Customizing Features ◆ 2-3
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5. To enable Barge In, dial 9 (for yes).
OR
To disable Barge In, dial
6 (for no).
6. Press CONF twice to exit program 0101.
Part II: Assign the Class of Service with Barge In Enabled to the Extension
1. Enter the programming mode. You see:
2. Enter
1801 + HOLD. You see:
3. Enter the number of the extension you want to program (e.g., 300) +
HOLD. You see:
4. Press
VOL Up until you see:
5. Enter the Class of Service (1-15) you want to assign to the extension selected +
HOLD. You see:
6. Press
CONF and go back to step 3 to select another extension.
OR
Press
CONF twice to exit program 1801.
Feature Quick Steps
To Barge In on a call:
1. Call busy extension or access busy trunk + Dial 4.
2. Join the conversation in progress.
Call Waiting / Camp-On
Call Waiting helps busy extension users know when they have additional waiting calls. It also
lets callers wait in line for a busy extension without being forgotten.
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging
up. When the user Camps-On (by dialing 2), the system signals the busy extension with two beeps indicating
the first waiting call. (The busy extension can be on a handset or Handsfree call.) The call goes through when
the extension becomes free. If an extension has more than one caller waiting, they queue on a first-in/first-
out basis (FIFO). The extension will not hear Camp-On beeps for additional waiting calls. Call Waiting /
Camp-On is enabled by default.
Programming
There are 3 steps to setting up Call Waiting / Camp-On:
● Part I: Enable/disable Camp-On system-wide.
● Part II: Enable/disable an extension’s ability to Camp-On to a busy extension in Class of Service.
● Part III: Assign the Class of Service with Camp-On enabled to the extension.
Part I: Enable/Disable Camp-On System-Wide
1. Enter the programming mode. You see:
2. Enter
0201 + HOLD. You see:
USER: nnn
ENTER PROGRAM?
1801:EXTENSION PROG
EXTENSION#?
1801:EXT:nnn
PT TYP?n:nnnnnn nnn
1801:EXT:nnn
CLASS OF SERVICE?n
1801:EXT:nnn
CLASS OF SERVICE?n
USER: nnn
ENTER PROGRAM?
0201:TENANT OPTIONS
CALL WAIT?nnn