DSX Product Description IntraMail Features ◆ 119
IntraMail
Features
Message Delete
A Subscriber Mailbox user can delete any messages left in their mailbox. Message Delete lets the subscriber
do their own mailbox maintenance. They can delete messages they no longer need and save messages that
contain essential information. With Message Delete, the subscriber doesn’t have to rely on the System
Administrator to perform these routine mailbox maintenance functions.
Message Forward
A Subscriber Mailbox user can forward a message in their mailbox to a co-worker. Forwarding is helpful
when a subscriber receives a message with which a co-worker can assist them. Rather than sending a new
message, the subscriber can just forward the message with which they need help. They can also optionally
record a comment before the forwarded message. Typically, the comment would describe the reason for the
message forwarding.
IntraMail saves the message in the subscriber’s mailbox after they forward it. The Message Forward destina-
tion receives the forwarded message as a new message.
Message Length
You can set the maximum length of a message that can be left in a Subscriber Mailbox. When a caller tries to
leave a message that exceeds the limit, they hear, “You have reached the recording limit.” IntraMail sends the
portion of the message that fits within the allowed Message Length and hangs up. The Message Length
option helps you maximize the storage space reserved for messages. If you find that callers are leaving
unusually long messages, shorten the Message Length. IntraMail will cut off the message once the caller
reaches the Message Length limit. On the other hand, if you hear that IntraMail is cutting off caller’s mes-
sages prematurely, increase the Message Length to give callers more time.
Message Listen Mode
After logging onto their mailbox, the subscriber can select the category of messages to which they want to
listen. Then can listen to just new messages, just saved messages, or all messages. Message Listen Mode lets
the subscriber customize their mailbox to initially play just the list of messages to which they want to listen.
For example, if a subscriber has many saved messages and just a few new messages, then can log onto their
mailbox and dial 1N to select the new message list. When they press L, they will then cycle through just their
new message.
Initially, a Subscriber Mailbox uses the All Message List. If they select a different message list, IntraMail
reinstates the all Message List the next time they log onto their mailbox.
An extension user can delete any messages left in their mailbox.
A subscriber can forward a message in their mailbox to a co-worker.
Through system programming, set the maximum length of a message that can be left in a
user’s voice mailbox.
When a user calls their mailbox, they can dial a code to listen to all their messages, their new
messages, or their saved messages.
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