DSX Product Description IntraMail Features â—† 131
IntraMail
Features
Security Code
A mailbox can have a security code to protect it from unauthorized access. A Security Code must be 4 digits
long, using 0-9. If a subscriber wants to keep their mailbox private, they can enter a Security Code. No one
else can use the subscriber’s mailbox unless they know the code.
Screened Transfer (STRF) Operation
• Call = Call answered by the Automated Attendant.
• Extension = Extension dialed by Automated Attendant caller.
If Auto Attendant Do Not Disturb is off (see page 97 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active
Greeting Recorded
1. Places a screened (Inter-
com) call to extension.
-If answered, transfers call.
2. If unanswered
1
:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1.
When busy:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1.
When in DND:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
With Active Greet-
ing Not Recorded
1. Places a screened (Inter-
com) call to extension.
-If answered, transfers call.
2. If unanswered
1
:
-With no Next Call Routing
Mailbox, IntraMail prompts
caller to leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When busy:
-With no Next Call Routing
Mailbox, IntraMail prompts
caller to leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When in DND:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
If Auto Attendant Do Not Disturb is on (see page 97 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active Greet-
ing Recorded or
Not Recorded
1. Sends call immediately to mailbox:
-Plays greeting (if recorded), or
-Prompts caller to start recording.
1
After the Screened Transfer Timeout interval.
2
Dialing 2 routes the call to the Next Call Routing Mailbox for additional dialing options. See Next Call Routing Mailbox
(page 123) for more.
A mailbox can have a security code to guard against unauthorized access.