54 ◆ Features DSX Product Description
If an extension user leaves a Line Callback request and then fails to answer the callback ring, the system can-
cels the Callback.
Line Queuing Priority
Selected extensions can have Line Queuing Priority enabled in their Class of Service. If more than one
extension queues or leaves a Callback for a busy line, the system services the extension with Line Queuing
Priority first. If more than one extension with priority is queued for the same busy line, the system services
the priority extensions on a first-in/first-out (FIFO) basis.
- This option does not restrict Line Callback.
Loop Keys
Loop keys are Feature Keys that simplify the way extension users place and answer outside calls. There are
two types of loop keys: Switched Loop keys and Fixed Loop keys.
Switched Loop Keys
For incoming calls, Switched Loop keys provide an appearance for any line not assigned to a line key for
which the extension has access and ringing. Switched Loop keys insure that there is a visual appearance for
lines that do not ring an extension’s line keys.
For outgoing calls, Switched Loop keys provide convenient access to Line Groups. For example, instead of
pressing INTERCOM and dialing 90 for Line Group 90, the user can just press the Switched Loop key and
dial 0 instead.
Fixed Loop Keys
For outgoing calls, a Fixed Loop key is a loop key assigned to a specific Line Group. When the extension
user presses the Fixed Loop key for an outgoing call, they get the first line in the group assigned to the key.
For incoming calls, the Fixed Loop key works just like a Switched Loop key. It provides an appearance for
any line not assigned to a line key for which the extension has access and ringing.
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the follow-
ing order:
1. Ringing Intercom call
2. Line or loop key (from lowest to highest)
Meet-Me Conference
With Meet-Me Conference, an extension user can set up a telephone meeting with their co-workers. Each
party joins the Conference by dialing a Meet Me Conference code. Meet Me Conference lets extension users
have a telephone meeting — without leaving the office. Users must join the meeting within the Meet-Me
Conference interval.
The system has two Meet-Me Conference codes (#11 and #12). After a Meet-Me Conference is set up and
the Meet-Me Conference interval expires, the code used becomes available for a new meeting. Since Meet-
Me Conference is a type of Conference, the system’s Conference capacity determines:
❥ The number of users that can join a Meet-Me Conference, and
❥ The number of simultaneous conferences.
Loop keys simplify answering and placing calls.
Set up a multiple-party telephone conversation with your co-workers.
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