NEC Univerge SV8100 - Page 1056

Issue 5.0 UNIVERGE SV8100
1 - 1046 Uniform Call Distribution (UCD)
Guide to Feature Programming
. The items highlighted in gray are read only and cannot be changed.
Program
Number
Program Name Description/Comments Assigned Data
11-07-01 Department Group Pilot
Numbers – Dial
Assign pilot numbers to the
Extension (Department) Groups
you set up in Program
16-02-01~Program 16-02-10.
Up to eight digits
(default not assigned)
15-07-01 Programmable Function Keys Assign a Uniform Call Distribution
key (46) so extension users can
install or remove themselves from
the Uniform Call Distribution
Group. Additional keys can also
be assigned for Department Group
features Automatic Transfer (56),
immediate calling destination (58),
delayed calling destination (59),
and DND destination (60).
Line Key 1~48
0~99 (Normal Function
Code 851 by default)
*00 ~ *99
(Appearance Function
Code) (Service Code
852 by default)
16-01-01 Department Group Basic Data
Setup – Department Name
Assign a name to the Extension
(Department) Groups.
Maximum 12
characters
(default not assigned)
16-01-02 Department Group Basic Data
Setup – Department Calling
Cycle
Set the routing cycle for calls into
a department (i.e., when a user
dials the department pilot
number). The system can ring the
highest priority extension available
(Priority Routing, 0) or cycle in
circular order to a new idle
extension for each new call
(Circular Routing, 1– set to 1 for
UCD).
0 = Normal Routing
(Priority)
1 = Easy – UCD
Routing (Circular)
(default = 0)
16-01-03 Department Group Basic Data
Setup – Department Routing
When Busy (Auto Step Call)
Set how the system routes an
Intercom call to a busy
Department Group member. The
caller can hear busy tone (0) or
overflow to the first available
Department Group member (1).
This option is for Intercom calls to
an extension, not a pilot number.
0 = Normal (Intercom
caller to busy
department member
hears busy)
1 = Circular (Intercom
callers to busy
department member
routes to idle member)
(default = 0)
16-01-04 Department Group Basic Data
Setup – Hunting Mode
Set if an unanswered call should
hunt once stopping at the last
member tried (0) or continually
hunt through the idle members (1).
0 = Last extension is
called and hunting is
stopped
1 = Circular
(default = 0)