NEC Univerge SV8100 - Page 1057

UNIVERGE SV8100 Issue 5.0
Uniform Call Distribution (UCD) 1 - 1047
16-01-05 Department Group Basic Data
Setup – Extension Group All
Ring Mode Operation
Set if all members of the group
should ring automatically (1) or
through the use of the service
code (0) defined in Program
11-12-09. Selecting automatic will
override the settings of Programs
16-01-03 and 16-01-04.
0 = Manual
1 = Automatic
(default = 0)
16-01-06 Department Group Basic Data
Setup – STG Withdraw Mode
Use to set the STG withdraw
mode for each department group.
0 = Disable (Camp On)
1 = Enable (Overflow
Mode)
(default = 0)
16-01-07 Department Group Basic Data
Setup – Call Recall Restriction
for STG
Determine whether or not an
unanswered call transferred to a
Department Group should recall
the extension from which it was
transferred.
0 = Disable (Recall)
1 = Enable (No Recall)
(default = 0)
16-01-09 Department Group Basic Data
Setup – Department Hunting No
Answer Time
Set how long a call rings a
Department Group extension
before hunting occurs.
0-64800 (seconds)
(default = 15 seconds)
16-01-10 Department Group Basic Data
Setup – Enhanced Hunt Type
Set the type of hunting for each
Department Group:
0 = No Queuing
1 = Hunting When Busy
2 = Hunting When Not Answered
3 = Hunting When Busy or No
Answer
0 = No queuing
1 = Hunting When
Busy
2 = Hunting When Not
Answered
3 = Hunting When
Busy or No Answer
(default = 0)
16-02-01 Department Group Assignment
for Extensions
Set up the Department Group
called by the pilot number and the
extension priority when a group is
called.
Call Pickup Groups are set up in
23-02.
Department Groups
1-64
Priority 1-512
Default = All
extensions in
Department Group 1
with priority in port
order:
Port 1 priority = 1
Port 512 priority = 512
16-03-01 Secondary Department Group Use this program to assign
extensions to multiple Department
Groups and set the priority
assignment. Each Secondary
Department Group can have up to
16 extensions assigned.
Extension Number
Maximum eight digits
Priority Order
0~999
(default not assigned)
Program
Number
Program Name Description/Comments Assigned Data