4 - 2 Chapter 4
Chapter 4 - Troubleshooting
SECTION 4-2 Troubleshooting the WL1700-MS Setup/Operation
4.2.1 What’s Needed for Troubleshooting?
• Field Trouble Form (page 4-3) Priority: High
• Network Diagram Priority: High
(IP MAC address information attached)
• Floor layout Priority: High
Must contain location info of WL Controller, AP and client
• WL Controller Information (CLI Only) [Mandatory] (page 4-7) Priority: High
• Core File (CLI Only) (*Mandatory whenever controller has restarted) (page 4-8) Priority: High
• WL Controller Configuration Information (page 4-9) Priority: Medium
• Log Buffer (CLI Only) (page 4-10) Priority: Medium
• FDB (CLI Only) (page 4-10) Priority: Medium
• ARP (CLI Only) (page 4-11) Priority: Medium
• Sessions Network (CLI Only) (page 4-11) Priority: Medium
• VoIP (CLI Only) (page 4-12) Priority: Medium
• Log Trace (Debug Log) (page 4-12) Supplemental
Detailed statistics information and capture files of wired/wireless networks may also be needed except items
described above according to the they of trouble being experienced.
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