Getting Services and Support 8-5
Using a fax machine, you can obtain information from FaxFlash 24
hours a day, 7 days a week. Simply call the FaxFlash number on your
touch-tone telephone and order the information you want by following
the voice prompts. FaxFlash automatically faxes the information to you.
If you are new to FaxFlash, first order one of the following catalogs.
Each catalog lists the available documents and their document numbers.
Current catalogs include:
Catalog 1, NEC CSD Telephone Directory and Online Service
Information
Catalog 3, NEC CSD Computer Product Specifications, Warranty
Policy, UltraCare Guidelines, and Sales Information
Catalog 5, NEC ProServa™ and Express Serva Product Information
Catalog 6, NEC Ready Consumer Desktop Systems
Catalog 7, NEC PowerMate Commercial Desktop Systems
Catalog 8, NEC Portable Systems (including Versa
®
Notebook and
MobilePro™ Handheld computers).
Catalogs 5, 6, 7, and 8 contain technical support information, including
Technical Information Bulletins, Illustrated Parts lists, Frequently Asked
Questions (FAQs) lists, and other product support documents.
Order information from FaxFlash as follows.
1. Be sure that your fax machine or fax/modem is on. Have the
document number ready for the document you want.
2. At your touch-tone telephone, enter 888-329-0088 (U.S. and Canada
only) or 978-635-6090 (international).
3. Listen to the instructions provided by the voice prompts.
Press
1
if you do not want an introduction to FaxFlash. Follow the
automated instructions for ordering your document or catalog.
Press
2
if you want an introduction to FaxFlash. Follow the
automated instructions for ordering your catalog or document.
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