Neopost IN-360 User Manual

Weighing Problems11.2
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct the
problem.
Display – – g indicates a weighing error. When this weighing error
occurs on the home screen, the Standard Weighing mode is
automatically selected if the Automatic Weight Detection is
activated, see How to Activate the Automatic Weight Detection on
the WP on page 134.
You have to check the weighing device as follows.
ActionsPossible causes
Use a solid and steady table:
• Away from any door
• Away from any fan
There are vibrations or air drafts in the
weighing area.
Clear the weighing zone and re-zero the
Weighing Platform (see Weighing Settings
on page 133).
Something is touching or laying on the
Weighing Platform.
See the weighing platform zeroing proced-
ures in Weighing Settings on page 133.
The Weighing Platform zero is not correct.
To avoid weighing errors, make sure the weighing platform is clear
when starting the system.
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11
Troubleshooting

Neopost IN-360 Specifications

General

Brand	Neopost
Model	IN-360
Category	Postal Equipment
Language	English