Code Indicates
HC The system is checking for existing StorageGRID Webscale installation data.
HO The StorageGRID Appliance Installer is running.
HA StorageGRID Webscale is running.
Viewing error codes for the SG6000-CN controller
If a hardware error occurs when the SG6000-CN controller is booting up, the BMC logs an error
code. As required, you can view these error codes using the BMC interface, and then work with
technical support to resolve the issue.
Before you begin
• You know how to access the BMC dashboard.
Steps
1.
From the BMC dashboard, select BIOS POST Code.
2. Review the information displayed for Current Code and the Previous Code.
If any of the following error codes are shown, work with technical support to resolve the issue.
Code
Indicates
0x0E Microcode not found
0x0F Microcode not loaded
0x50 Memory initialization error. Invalid memory type or incompatible
memory speed.
0x51 Memory initialization error. SPD reading has failed.
0x52 Memory initialization error. Invalid memory size or memory
modules do not match.
0x53 Memory initialization error. No usable memory detected.
0x54 Unspecified memory initialization error
0x55 Memory not installed
0x56 Invalid CPU type or speed
0x57 CPU mismatch
0x58 CPU self-test failed, or possible CPU cache error
0x59 CPU micro-code is not found, or micro-code update failed
0x5A Internal CPU error
0x5B Reset PPI is not available
0x5C PEI phase BMC self-test failure
0xD0 CPU initialization error
0xD1 North bridge initialization error
0xD2 South bridge initialization error
60 | Hardware Installation and Maintenance Guide for SG6000 Appliances
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