d. If the ping was successful, open a web browser.
e. Enter the URL for SANtricity System Manager:
https://E2800_Controller_IP
The log in page for SANtricity System Manager appears.
2. If you are unable to connect to the SG6000-CN controller:
a. Try to ping the appliance using the IP address for the SG6000-CN controller :
ping SG6000-CN_Controller_IP
b. If you receive no response from the ping, confirm you are using the correct IP address.
You can use the IP address of the appliance on the Grid Network, the Admin Network, or the
Client Network.
c. If the IP address is correct, check appliance cabling, SFP transceivers, and the network setup.
If that does not resolve the issue, contact technical support.
d. If the ping was successful, open a web browser.
e. Enter the URL for the StorageGRID Appliance Installer:
http://SG6000-CN_Controller_IP:8080
The Home page appears.
Rebooting the SG6000-CN controller while the StorageGRID
Appliance Installer is running
You might need to reboot the SG6000-CN controller while the StorageGRID Appliance Installer is
running. For example, you might need to reboot the controller if the installation fails.
About this task
This procedure only applies when the SG6000-CN controller is running the StorageGRID Appliance
Installer. Once the installation is completed, this step no longer works because the StorageGRID
Appliance Installer is no longer available.
Steps
1. From the menu bar of the StorageGRID Appliance Installer, click Advanced > Reboot
Controller.
The Reboot Controller page appears.
2. Click Reboot Controller.
A confirm dialog box appears.
Troubleshooting the hardware installation |
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