NETGEAR D6300 User Manual

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10
10. Troubleshooting
Diagnose and solve problems
This chapter provides information to help you diagnose and solve problems you might have with
your WiFi modem router. If you do not find the solution here, check the NETGEAR support site at
http://support.netgear.com/general/contact/default.aspx for product and contact information.
This chapter contains the following sections:
• Quick Tips
• Troubleshoot with the LEDs
• Cannot Log In to the Router
• Cannot Access the Internet
• Changes Not Saved
• Incorrect Date or Time
• Wireless Connectivity
• Restore the Factory Settings and Password
• Troubleshoot Your Network Using the Ping Utility

NETGEAR D6300 Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11ac
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g
Channels quantity	2 channels
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
WLAN data transfer rate (max)	300 Mbit/s
Bandwidth	2.4 GHz
Rack mounting	-
Frequency range	2.4 - 5 GHz
USB ports quantity	2
Minimum system requirements	Internet Explorer 5.0, Firefox 2.0, Safari 1.4, Google Chrome 11.0
RJ-11 ports quantity	1
Ethernet LAN (RJ-45) ports	4
Security algorithms	WPA, WPA2, WPA2-PSK, WPS
Product color	Black
Flash memory	128 MB
Certification	RoHS, CEC, WEEE, Wi-Fi
Cables included	LAN (RJ-45), Phone (RJ-11)

Weight and Dimensions

Depth	255 mm
Width	205 mm
Height	77 mm
Weight	654 g