NETGEAR D6300 User Manual

Troubleshooting
122
D6300 WiFi DSL Modem Router
Troubleshoot with the LEDs
After you turn on power to the WiFi modem router, the following sequence of events should
occur:
1. When
power is first applied, verify that the Power LED is lit.
2. V
erify that the Power LED turns red within a few seconds, indicating that the self-test is
running.
3. Af
ter approximately 30 seconds, verify that:
• The Power
LED is solid green.
• The
Internet LED is lit.
• The Eth
ernet LED is lit for any local port that is connected to a computer. This LED
indicates that a link has been established to the connected device.
The LEDs on the front panel of the WiFi modem route
r can be used for troubleshooting.
Power LED Is Off or Blinking
• Make sure that the power cord is securely connected to your WiFi modem router and that
the power adapter is securely connected to a functioning power outlet.
• Check that you a
re using the 12V DC, 5A power adapter that NETGEAR supplied for this
product.
• If the
Power LED blinks slowly and continuously, the WiFi modem router firmware is
corrupted. This situation can happen if a firmware upgrade is interrupted, or if the WiFi
modem router detects a problem with the firmware. If the error persists, you have a
hardware problem. For recovery instructions, or help with a hardware problem, contact
technical support at www.netgear.com/support.
Power LED Stays Red
When the WiFi modem router is turned on, the Power LED turns red for about 20 seconds
and then turns green. If the LED does not turn green, the WiFi modem router has a problem.
If the Power LED is still red one minute after you turn on power to the WiFi modem router:
1. T
urn the power off and back on to see if the WiFi modem router recovers.
2. Press an
d hold the Restore Factory Settings button to return the WiFi modem router to
its factory settings. See Factory Settings on p
age 131.
If the error persists, you might have a hardware problem and should contact technical support
at www.netgear.com/support.
LEDs Never Turn Off
When the WiFi modem router is turned on, the LEDs turn on for about 10 seconds and then
turn off. If all the LEDs stay lit, there is a fault within the WiFi modem router.

NETGEAR D6300 Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11ac
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g
Channels quantity	2 channels
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
WLAN data transfer rate (max)	300 Mbit/s
Bandwidth	2.4 GHz
Rack mounting	-
Frequency range	2.4 - 5 GHz
USB ports quantity	2
Minimum system requirements	Internet Explorer 5.0, Firefox 2.0, Safari 1.4, Google Chrome 11.0
RJ-11 ports quantity	1
Ethernet LAN (RJ-45) ports	4
Security algorithms	WPA, WPA2, WPA2-PSK, WPS
Product color	Black
Flash memory	128 MB
Certification	RoHS, CEC, WEEE, Wi-Fi
Cables included	LAN (RJ-45), Phone (RJ-11)

Weight and Dimensions

Depth	255 mm
Width	205 mm
Height	77 mm
Weight	654 g