Troubleshooting
123
D6300 WiFi DSL Modem Router
If all LEDs are still lit 1 minute after power-up:
• Cycle
the power to see if the WiFi modem router recovers.
• Pre
ss and hold the Restore Factory Settings button to return the WiFi modem router to
its factory settings. See Factory Settings on
page 131.
If the error persists, you might have a hardware problem and should contact technical
suppo
rt at www.netgear.com/support.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet
connection is made, check the following:
• Make sure th
at the Ethernet cable connections are secure at the WiFi modem router and
at the modem or computer.
• Make sure
that power is turned on to the connected modem or computer.
• Be
sure that you are using the correct cable:
When connecting the WiFi modem router’s Inter
net port to a cable or DSL modem, use
the cable that was supplied with the cable or DSL modem. This cable could be a standard
straight-through Ethernet cable or an Ethernet crossover cable.
Wireless LEDs Are Off
If the Wireless LEDs stay off, check to see if the Wireless On/Off button on the WiFi modem
router has been pressed. This button turns the wireless radios in the WiFi modem router on
and off. The Wireless LEDs are lit when the wireless radio is turned on.
The Push 'N' Connect (WPS) Button Blinks Green
If after you press the WPS button and the button blinks green, check the following:
• Make sure
that you are using the button and not the WiFi modem router’s built-in
registrar.
• Che
ck that PIN verification has succeeded for the wireless device you are adding to the
wireless network.
• Make sure
that you have not pressed the WPS button on the top of the WiFi modem
router after disabling the WPS feature (you logged in to the WiFi modem router and
disabled this feature previously).
• Che
ck that the WiFi modem router is not in the temporary AP setup locked state (if you
are using the wireless repeater function).