Installation
40
NETGEAR Stora
Factory Reset
A factory reset clears all user names and passwords, resets the Stora to be a DHCP client,
and allows you to rerun the Setup software.
To reset to factory default settings:
1. Turn off your Stora, then turn it on and wait 10 seconds.
2. Using a straightened paper clip, press and hold the Reset button while the booting process
continues, at least 30 seconds.
The blue LED blinks approximately once every 5 seconds during this period.
3. Release the Reset button after 6 sets of blinks.
The power LED turns off and the disk LEDs turn orange.
The device requests a DHCP lease and attempts to acquire an IP address.
• If an IP address is acquired, the disk 2 LED also turns orange for 1 second.
• If no IP address is assigned, the following pattern shows on the LEDs, and the
recovery mechanism stops:
- The power LED turns off.
- Disk 1 and disk 2 LEDs blink together 3 times.
- All of the LEDs turn off
If your Stora cannot acquire an IP address, try running the factory reset
process a second time. If that fails, contact NETGEAR technical support.
After the Stora acquires an IP address, the reset process begins. During the process, the
LEDs behave as follows:
• The power LED turns off.
• Disk 1 and disk 2 LEDs turn on and off in turns.
The reset takes approximately 4 to 5 minutes with a fast network connection.
After the factory reset is complete, the LEDs behave as follows:
• Reset successful. All LEDs turn on for 5 seconds, and then the device reboots
normally.
• Reset unsuccessful. Both disk LEDs blink simultaneously, and the recovery
mechanism stops.
In the case of a failed reset, power down the unit and try to reboot it. If it boots
successfully, try running the Setup software. If it does not boot successfully, contact
NETGEAR technical support.
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