Why am I not receiving email alert messages from my NTI Measuring Instruments?
O
odanielsAug 17, 2025
There might be several reasons why you are not receiving email alerts from your NTI Measuring Instruments ENVIROMUX. It could be due to a disconnected Ethernet cable, so check your Ethernet cable connections. Ensure that the IP address provided for the SMTP server is correct. Verify that your user profile is correctly configured, including group selections and contact settings. Also, the email address might not be accepted by the SMTP server due to server restrictions; check the SMTP server's policies.
E
Edward SmithAug 19, 2025
Why can't I access ENVIROMUX NTI Measuring Instruments through my browser?
C
Cody MartinezAug 19, 2025
If you cannot access the NTI Measuring Instruments ENVIROMUX through your browser, there are a few potential causes. First, the browser you are using might not be supported. Also, you might be trying to connect to the wrong IP address; ensure you're typing the correct IP address into your browser's URL field. Lastly, it's possible that your user account is not authorized; contact your administrator for the correct username and password.
W
wsmithAug 22, 2025
Why is the Device Discovery tool not working for my NTI Measuring Instruments?
A
April GreeneAug 22, 2025
If the Device Discovery tool isn't working for your NTI Measuring Instruments ENVIROMUX, it could be due to a couple of reasons. First, Java might not be installed on your system. Make sure you download and install Java. Another reason could be that your PC and the ENVIROMUX are on different physical networks; ensure they are both on the same physical network.
S
Sarah LongAug 25, 2025
What to do if I cannot access ENVIROMUX user interface with direct Ethernet connection on NTI Measuring Instruments?
P
patriciacostaAug 26, 2025
If you're unable to access the ENVIROMUX user interface with a direct Ethernet connection for your NTI Measuring Instruments, it could be because Telnet is not enabled. You must enable Telnet through the web interface. Another possible cause is that the cable is not wired correctly; ensure the cable is wired pin-to-pin (1 to 1, 2 to 2, etc.).
C
Colin JohnsonAug 27, 2025
What to do if ENVIROMUX NTI Measuring Instruments will not recognize sensor?
W
williamsmatthewAug 28, 2025
If your NTI Measuring Instruments ENVIROMUX is not recognizing a sensor, it could be that the previously used sensor port was never cleared from memory upon removal. To resolve this, click on “???” in the summary page, then click on “Configure“ button, and then click on “Remove” at the bottom of the Configure page to remove the sensor and clear the port.
R
Ryan StanleyAug 30, 2025
What does it mean if the “Pwr” LED is blinking on my ENVIROMUX-16D NTI Measuring Instruments?
A
Amanda OwensAug 31, 2025
If the “Pwr” LED is blinking on your ENVIROMUX-16D NTI Measuring Instruments, it indicates a specific condition. A blink rate of 1/sec means the power is off, and the battery backup is powering the ENVIROMUX; restore AC power to resolve this. Rapid blinking indicates the discovery tool is in use; there is nothing wrong, simply close the Discovery Tool to stop the blinking.
M
Mary AlexanderSep 2, 2025
Why do sensors connected to RJ45 Sensor ports stop working on my NTI Measuring Instruments?
L
luis92Sep 2, 2025
If sensors connected to the RJ45 Sensor ports stop working on your NTI Measuring Instruments ENVIROMUX, it may be because the sensors applied collectively exceed the current rating. Disconnect the sensors and wait approximately 10 minutes for the fuse inside the ENVIROMUX to reset. For ENVIROMUX-16D, ensure the load of all 8 sensors per row does not exceed 500 mA.
M
Michelle YoungSep 5, 2025
How to troubleshoot not receiving e-mail alert messages on NTI Measuring Instruments?
M
Michael BensonSep 5, 2025
There might be several reasons why you are not receiving email alerts from your NTI Measuring Instruments ENVIROMUX. It could be due to a disconnected Ethernet cable, so check your Ethernet cable connections. Ensure that the IP address provided for the SMTP server is correct. Verify that your user profile is correctly configured, including group selections and contact settings. Also, the email address might not be accepted by the SMTP server due to server restrictions; check the SMTP server's policies.
K
Katherine CochranSep 7, 2025
What to do if the beacon is not illuminating on NTI Measuring Instruments?
D
darlene56Sep 8, 2025
If the beacon is not illuminating on your NTI Measuring Instruments, check the wire connections to ensure they are properly connected. Make sure the beacon is rated at 12VDC, 180mA or less. Also, verify the sensor configuration to ensure the beacon is selected under “Alert Notifications” (-16D).
J
Jennifer LeeSep 12, 2025
What to do if the siren is not making noise on NTI Measuring Instruments?
D
Denise JohnsonSep 12, 2025
If the siren is not making noise on your NTI Measuring Instruments, check the wire connections to ensure they are properly connected. Ensure the siren in use is rated at 12VDC, 180mA or less. Also, check the sensor configuration to ensure the siren is selected under “Alert Notifications” (-16D).