OfiTE 2025 - Error Codes and System Messages

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Appendix
Errors
When the Universal Control Board in the HTHP Consistometer detects
a hardware error, it will display the error code on the display screen. To
acknowledge an error, press the scroll wheel. The test will continue despite
the error.
Below is a list of error codes that could be displayed. If you encounter any of
these errors, contact OFITE technical services for assistance.
0x0060: Unable to program the stepper motor controller. Check connector
P5 on the Universal board.
0x4000: Eurotherm 3504 controller not found. Check the RS-485 cabling
and connector P4 on the Universal board. The 3504 should be at
MODBUS device address 1 and 19200 baud (the factory defaults).
It also requires an RS-485 module in its COMS HA slot.
0x4001: Eurotherm 3504 rmware version is unknown. Upgrade the
consistometer with rmware that supports the rmware version in
the 3504.
0x4002: Eurotherm 3504 controller’s module 1 is not in Analog Input
module. The 3504 must have this module in this slot for correct
operation.
0x4003: Eurotherm 3504 controller’s module 2 is not in Triple Logic output
module. The 3504 must have this module in this slot for correct
operation.
0x4004: Eurotherm 3504 controller’s module 3 is not in Analog Input
module. The 3504 MUST have this module in this slot for correct
operation.
0x4005: Eurotherm 2408i indicator not found. Check the RS-485 cabling
and controller P4 on the Universal board. The 2408i should be at
MODBUS address 1 and 19200 baud (the factory defaults) or at
MODBUS address 2 and 19200 baud. It also requires an RS-485
module in its COMS HA slot.
Below is a list of non-hardware errors.
RS-485 COM ERROR: There is a problem communicating with the
Eurotherm 3504 and / or the Eurotherm 2408i.
TEMP CONTROL ERROR: The temperature controller is unable to properly
regulate the temperature. This is usually caused by the HEATER switch being
turned off during a test. However, it can also be caused by a heater failure.