Oki Data CONFIDENTIAL
43827101TH Rev.2 231 /
7.5.5 Network Troubleshooting
(1)Cannot print from Utility.
(1) Check of LINK light
Check to see if network
information can be printed
correctly.
Check the IP address, SUB-
net mask and gateway
address.
Check to see if a Ping
command can be sent from
the PC to the printer.
Check the settings of the
OKILPR Utility.
Check the standard LRP port
conforming to the WINDOWS
standard (NT, 2000, XP).
Confirmation Tasks
Check to see if the LINK light (green) is on.
Check to see if the HUB and the printer are properly linked.
(Check to see if the network cable is properly connected.)
Check to see if a straight cable is in use.
]Insert a Network cable to a different HUB port.
Press the Push-SW of the NIC card to print the network
information.
Check an IP address, Subnet mask, Gateway address printed
on Network information.
Check the IP address, SUB-net mask and gateway address
which are printed in the network information.
Check the set items of the OKILPR Utility.
Set the standard LPR port conforming to the WINDOWS
standard (NT, 2000, XP), and see if print can be executed.
Action at NG
Redo the connection of
the network cable.
Replace the cable with
a straight cable.
Replace the HUB.
Rewrite NIC-F/W with
the utility
Set an IP address,
Subnet mask, and
Gateway address
correctly
Set an IP address,
Subnet mask, Gateway
address correctly
Set the set items of the
OKILPR Utility
correctly.
Set the standard LPR
port conforming to the
WINDOWS standard
(NT, 2000, XP)
correctly.
((1) Check of LINK light
(5) Check of Utility
(6) Check through standard OS port
(2) Check of network information
(3) Check of contents of network information
(4) Check to see if communication can be held through the network.
Confirmation Items
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