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Oki MC361 User Manual

Oki MC361
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42
Light Prints in Only One Color
Only one color; yellow, magenta, cyan, or black, is too light on the printed image.
Initial Actions to Perform
Perform Initial Actions from Maintenance Procedures in Chapter 1.
Print the ID Check Pattern (Setting - Reports – Print – ID Check Pattern) and
Demo page (Setting - Reports – System – Demo Page)
Perform isolation Test Prints (Section 2.8.3).
Check that the Toner Cartridge pull strip is completely removed from the affected color.
Run the Density Adjustment Test in Section 2.8.5.
Areas of the Printer that Apply
Imaging Unit
LED Head
Transfer Unit
HVPS
PU Board
Troubleshooting Steps Resolution
1. Verify all packaging material has been removed form the toner cartridges Yes – Go to Step 2
No - Remove packing material
2. Print the 100% Solid Fill test print. Can the problem be isolated to one primary color? Yes – Go to Step 3
3. Remove the Toner Cartridge and check for toner starvation in the Imaging Unit. Is there
evidence of toner starvation
Yes – Replace the Toner Cartridge
No - Go to Step 4
4. Remove the Imaging Units and the Transfer Unit and check for toner contamination on the
high voltage contacts. Are the contacts contaminated?
Yes – Clean the contacts
No - Go to Step 5
5. Are the LED Heads dirty? Clean the heads with a clean, lint-free cloth. Did this correct the
problem?
Yes – Complete
No - Go to Step 6
6. Swap the LED Head of the problem color with any other LED Head.
Print a Solid Fill Test Pattern. Has the problem moved with the LED Head?
Yes – Replace the LED Head
No - Go to Step 7
7. Are the wiring harnesses on the LED Heads undamaged, properly routed and seated? Yes – Reseat the wiring Harnesses
No - Replace in the following order:
Transfer Unit / LVPS / CUPU Board
Blank Prints
Initial Actions to Perform
Perform Initial Actions from Maintenance Procedures in Chapter 1.
Perform isolation Test Prints (Section 2.8.3) to isolate the problem between the CU
Board and the PU Board.
Areas of the Printer that Apply
Imaging Unit
LED Head
PU Board

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Oki MC361 Specifications

Printing Specifications IconPrinting Specifications
print speed color23 ppm
print speed black & white25 ppm
time to first page color9 seconds
time to first page black & white8.5 seconds
print resolution1200 x 600 dpi
Copying Specifications IconCopying Specifications
copy speed color23 cpm
copy speed black & white25 cpm
first copy out color14 seconds
first copy out black & white12 seconds
copy resolution600 x 600 dpi
Scanning Specifications IconScanning Specifications
scan resolution1200 x 1200 dpi
scan speed color3 sec./page
scan speed black & white2 sec./page
Fax Specifications IconFax Specifications
fax modem speed33.6 Kbps
transmission speed3 seconds/page
fax resolution200 x 400 dpi
Power and Environment IconPower and Environment
power consumption operating500W
power consumption max1170W
power consumption idle100W
Weight and Dimensions IconWeight and Dimensions
size16.8" x 20" x 17.5"
weight63 lb.
weight with consumables29 kg

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