44473001TH  Rev.1 
233 /
Oki  Data  CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Check item Check operation
Actions for NG 
results
(6-2-4) Check the system connection
Feed motor driving 
cord, image drum 
motor driving cord, 
belt motor, fuser 
driving cord
Check the connection condition of the cables. 
CU/PU board HOP connector 12, DC ID 
connector 
, DCHEAT connector  , BELT 
connector 3.
Check if the connector is connected in the half-
way only or not, and check if the connector is 
inserted in a slanted angle or not. 
Check also that cables are assembled without 
any abnormality.
 No
rmalize the 
connection 
condition. 
Replace the 
cable with the 
normal cable.
Feed motor driving 
cord, image drum 
motor driving cord, 
belt motor driving 
cord
Check that any cable is not pinched during 
assembling of the printer.
Pull out the CU/PU board BELT connector 3, and 
check the following at the sides of the cords:
Short circuit between pin-1 – FG 
Short circuit between pin-2 – FG 
Short circuit between pin-3 – FG 
Short circuit between pin-4 – FG
 Pull out the CU/PU board HOP connector, and 
check the following at the side of the cords:
Short circuit between pin-1 – FG 
Short circuit between pin-2 – FG 
Short circuit between pin-3 – FG 
Short circuit between pin-4 – FG
Replace the 
cable with the 
good cable 
that normalizes 
the connection 
co
ndition.
Feed motor, belt 
motor
Remove the respective connectors from the 
board, and confirm that the following resistance 
exists between the corresponding pins, at the 
cable side.
CU/PU board HOP connector 1
Between pin-1-pin-2 Approx. 3.4
 or approx. 5 . 
Between pin-3-pin-4 Approx. 3.4  or approx. 5 .
CU/PU board BELT connector 3
Between pin-1-pin-2 Approx. 6.1  or approx. 3.5 . 
Between pin-3-pin-4 Approx. 6.1  or approx. 3.5 . 
Between pin-5-pin-6 Approx. 3.4  or approx. 5 . 
Between pin-7-pin-8 Approx. 3.4  or approx. 5 . 
 Replace paper 
feed motor, belt 
motor, ID Up 
motor.
(6-3) Jam occurs in the middle of paper running path.
Check item Check operation
Actions for NG 
results
(6-3-1) Motor operation check
Paper feed motor 
driver, belt motor 
driver and ID motor
 Co
nfirm that the paper feed motor, belt motor 
and ID motor work normally by using the Motor & 
Clutch Test of the self-diagnostic mode. 
Check if any load exists or not.
Replace: the 
CU/PU board; 
the feed motor, 
the belt motor 
and the image 
drum motor; or 
the image drum 
unit and the 
belt unit.
If any attempt 
of using new 
ID unit or new 
belt unit as a 
trial is going 
to be made, 
be sure to use 
the System 
Maintenance 
Menu FUSE 
KEEP MODE.
Paper feed motor, 
belt motor
Pull out the CU/PU board BELT connector 1, and 
check the following at the side of the connector:
Several M
 between Pin 1 and frame ground
Several M  between Pin 2 and frame ground
Several M  between Pin 3 and frame ground
Several M  between Pin 4 and frame ground
Pull out the CU/PU board HOP connector 3, and 
check the following at the side of the connector:
Several M  between pin-1 – FG 
Several M  between pin-2 – FG 
Several M  between pin-3 – FG 
Several M  between pin-4 – FG
Replace the 
CU/PU board