44473001TH  Rev.1 
252 /
Oki  Data  CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.5 (7) Black filled-in printing 
(7-1) Printed pages are filled-in black entirely. 
Check item Check operation
Actions for NG 
results
(7-1-1) High-voltage terminal contacting state 
CH terminal From above the printer, visually check if the 
terminal jutting out the printer contacts the high-
voltage terminal, which is located on the left side 
of the ID unit, normally. 
Replace the 
terminal on the 
printer side. 
CH terminal  Check if the high-voltage terminal on the high-
voltage board is in a normal contact state. Open 
the left-side cover, detach the high-voltage board, 
and check if the terminal is installed improperly.  
Remove 
and install 
the terminal 
properly.
ID unit terminal  Visually check each ID unit high-voltage terminal 
if it contacts the contact assembly properly. (See 
Fig. 7-3.)
Replace any 
applicable ID 
unit or high-
voltage board, 
or correct any 
applicable high-
voltage terminal. 
When using a 
new ID unit as a 
try, select FUSE 
KEEP MODE 
of the system 
maintenance 
menu.
(7-1-2) High-voltage output state 
CH output If a high-voltage probe is available as a 
maintenance tool, open the left-side cover and 
check CH output on the soldering side of the 
high-voltage board using the high-voltage probe 
during printing. (High-voltage probes are not a 
general maintenance tool.) 
Replace the 
high-voltage 
board. 
7.5.5 (8) Color jobs are printed in monochrome, not in color. 
(8-1) False setting of the limited-color printing menu
Check item Check operation Actions for NG 
results
(8-1-1) Limited-color printing menu state 
Boot Menu item Select “Process Setup” of the Boot Menu items 
and check that the setting of “Custom Process” 
is “Full Color.” (See section 5.6 for information on 
Boot Menu.) 
Change the 
setting to “Full 
Color.”
Developing roller
Ground
Toner supply roller
Developing blade
Charging roller
Fig. 7-3