Oki MC573 - Unable to Receive a Fax

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9. Troubleshooting
• After dialing, even if the (START) button is pressed, the machine cannot
send a fax
• Unable to send a fax manually
• A document cannot be scanned during memory transmission
• Unable to receive a fax
• Unable to receive a fax manually
• Fcode polling reception is not available
Point to check Solution Reference
Did you specify the appropriate dial
type?
Specify the appropriate dial type for
your region.
User Install (Advanced Manual)
Is the document set properly? Set the document properly.
Setting a Document
Did you dial the correct number? Dial the correct number. -
Is the recipient's line busy? Wait until the line is opened, and then
try again.
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Point to check Solution Reference
Did you put the handset down before
pressing the (START) button?
Press the (START) button first.
Sending a Fax after Calling
(Manual Transmission)
(Advanced Manual)
Point to check Solution Reference
Is the document set properly? Set the document properly.
Setting a Document
Is memory full? Check the reserved transmission.
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
Sending at a Specified Date and
Time (Delayed Tx) (Advanced
Manual)
Printing a Document That is
Received in the Confidential Box
of This Machine (Advanced
Manual)
Receiving a Document That is
Saved in a Destination Bulletin
Board Box by Fax (Fcode
Polling) (Advanced Manual)
Setting Secure Reception
(Advanced Manual)
Unable to Receive a Fax
Point to check Solution Reference
Did you specify the appropriate
reception mode?
Check the reception mode.
Setting the Reception Mode
Is there paper in the tray? Load the paper.
Loading Paper
Is there a paper jam? Check an error message, and then
remove any jammed paper.
If Paper Jams Occur
Is a telephone cable connected to the
machine and telephone line
correctly?
Connect the telephone cable
correctly.
Connecting a Telephone Line
Is memory full? Check the reserved transmission.
Check whether paper jams or paper
runs out.
Cancelling a Fax Transmission
If Paper Jams Occur
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
Printing a Document That is
Received in the Confidential Box
of This Machine (Advanced
Manual)
Setting Secure Reception
(Advanced Manual)
Point to check Solution Reference
Did you put the handset down before
pressing the (START) button?
Press the (START) button first.
Setting the Reception Mode
Point to check Solution Reference
Did the sender store a polling
document in a bulletin box?
Ask the sender to store the polling
document.
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