ML690/ML691 User’s Guide 85
PROBLEM CAUSE SOLUTION
The input application control signal is not 
correct.
Print in hex-dump mode and verify the data 
content. Make corrections in the application.
The interface cable is not properly 
connected.
Reconnect the cable correctly.
Too high or too low TOF 
(where printing starts)
The TOF is not correctly selected. Initialize the printer.
Select correct TOF for cut sheet and 
continuous forms.
Select the rst-line print position and adjust 
the paper top position.
Reselect the margin correctly in the 
application.
Too large or small left and/or 
right margins.
The left or right margin is not correctly 
selected.
Incorrect positions of the Paper Guide or Pin 
Tractors. Select and adjust the position again 
depending on the paper type.
Reselect the left and right margins correctly 
in the application.
When continuous forms are 
used, the content of a single 
form is printed on two forms.
The paper length selected in the application 
does not match the physical paper length.
Match the paper length selected in the 
application with the physical paper length in 
use.
When cut sheets are used, 
the content of a single sheet 
is printed on two sheets.
The paper setting selected in the application 
does not match the physical paper size.
Match the paper setting selected in the 
application with the physical paper in use.
The paper setting does not match the lines 
per page automatically detected by the 
printer.
Leave enough top and bottom margin in the 
application.
Correct the cut sheet LF adjustment.