ML690/ML691 User’s Guide 86
PROBLEM CAUSE SOLUTION
The content of a single line is 
printed in two lines.
The left and/or right margins are not 
correctly selected.
Reselect the left and right margins correctly 
in the application.
When continuous forms are 
used, several blank lines 
appear in the print-out.
Tear-off perforation spacing is selected. Cancel tear-off perforation spacing.
Broken and uneven vertical 
lines.
May happen in bidirectional printing. Adjust the Print Registration.
Too large or small line 
spacing.
Line spacing is not set correctly. Reset line spacing correctly in the application.
Split print
Blanks or deformed characters 
appear in double-height type 
or other extended types.
A paper feed error due to line feeding when 
printing a single character.
Use the printer’s built-in fonts when printing 
important documents or bills.
Improper cut sheet feed
No paper feed. Sheets are located off the paper guide. Load sheets with their left edges against the 
paper guide.
Sheets are not loaded to the end. Load sheets to the end.
Continuous forms instead of 
cut sheets are fed.
The printer is in the continuous forms 
mode.
Eject the continuous forms and select the 
printer’s cut sheet mode.
Paper distortion. Sheets are not loaded to the end, or they 
are not inserted straight.
Load sheets to the end.
Paper with wrinkles, folds, or other defects. Change paper.
Paper not specied for the printer. Use paper types specied for the printer.
Unable to eject. The LF/FF key was pressed. Press the LOAD/EJECT key.