Appendix 1 – Guarantee
The manufacturer guarantees the service for the whole instrument (hardware
and software). The guarantee is free of charge for the first two years. After
two years, service can be guaranteed in the form of a stand-by agreement.
The total upgrading of the system, to keep pace with new developments
and knowledge in this field can be included in the stand-by service
agreement.
The guarantee covers both spare parts and labour. Service under guarantee
is only provided upon presentation of reasonable evidence (e.g. completed
guarantee card or purchase receipt) that the date of claim is within the
guarantee period.
The guarantee is not valid if the defect is due to accidental damage, misuse
or neglect and in case of alterations or repairs carried out by unauthorised
persons.
Any change in the hardware and/or software without written permission of the
manufacturer is strictly prohibited.
The service (during and after the guarantee period) is available in all
countries where the product is officially distributed. For further information,
please contact your local distributor.
Any suggestions and/or requests for further development of the system are
highly appreciated and very welcomed.
Quality references:
EHY-2000plus are marked, TÜV Product Service (Munich) has given the
EC Certificate. The device is constructed and produced to satisfy the IEC
60601-1 standard and the 93/42/EEC MDD (Medical Device Directive).
The equipment has passed an EMC (Electro-Magnetic Compatibility) check
(CSA Group Bayern GmbH) according to IEC 60601-1-2 standard
requirements.
The rights to this system are the sole property of the manufacturers. Patent is
pending.
Not-permitted-change in installed hardware and/or software makes the
certificates invalid!
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