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52
Model 72 User Manual - OPEX Corporation
5
ENVELOPE
STUCK IN
SHUTTLE
After the transport motor completes a revolution,
the envelope that was in the shuttle should have
been sent to the top cutter. If, after a full revolution,
the shuttle sensor is still blocked, this error
message is displayed. This is often caused by the
cleat running beneath the envelope instead of
pushing the envelope into the top cutter. It can also
be caused by a side cutter chip lying on the shuttle
sensor.
Clear any stuck envelopes.
6
COULD NOT
JUSTIFY
ENVELOPE
The shuttle must justify the height of the envelope
within a defined amount of time. Otherwise, this
error message appears. This sometimes is caused
by an envelope which lands on its end, and is
therefore too tall to justify. Clear any envelopes.
7
MISSING
ENVELOPE AT
TOP CUTTER
If the cleat motor sends an envelope from the
shuttle to the top cutter and the lead edge is not
seen within a defined amount of time, this error
message appears. This is often caused by the
cleat running beneath the envelope instead of
pushing the envelope into the top cutter. Clear any
envelopes.
8
PLEASE CLEAR
THE TOP
CUTTER
If the trail edge of the envelope is not seen within a
defined amount of time after seeing the lead edge,
this message appears. This is often caused by an
envelope getting stuck in the top cutter. Clear any
envelopes.
9
MISSING
ENVELOPE AT
EXTRACT
ENTRY
If the lead edge of an envelope is not seen by the
extract entry sensor within a defined amount of
time, then the envelope must be hung up, so a
“MISSING ENVELOPE AT EXTRACT ENTRY”
error message is called. Clear any envelopes.
Table 1: Error messages (continued)
Error Number &
Message
Description

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