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Falcon User Manual - Remittance Processing - OPEX Corporation
Clearing paper jams
During normal operation of the machine, you may encounter an error message
halting the scanner. The prompt on the machine will offer you two options: to
CONTINUE or to CANCEL. The error message is informing you of a paper jam or
a sensor error. If this is the case, check the machine for paper jams as
described here. After you clear the jam or ensure that the track is clear, press
the Continue button.
Note: The scanner may also reject items that are misfed, skewed, or because
the item was not properly identified. In these cases, the scanner will stop
after all the paper in the track has been sent to the reject bin. If the paper
doesn’t clear into the reject bin after selecting Continue, then you need to
open the cover(s) and remove the paper(s).
Access the scanner area:
1 Turn the latch counterclockwise to release the clamshell. The clamshell will
swing to the open position.
+ starts/stops the track
/ rotates the piece 90 degrees clockwise
* Toggle popup of “Tab 0”
- Toggle popup of “Tab 1”
Key Function
Clamshell latch
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