Panasonic KX-HDV130 - Page 251

ACD_LOGIN_CONDITION_n
For details about parameter names end with "_n", see 5.2.1 Configuration File Parameters
Value Format INTEGER
Description Specifies the ACD state when login to the ACD.
Value Range
• 0: Available
• 1: Unavailable
Default Value 0
ACD_LOGOUT_CONDITION_n
For details about parameter names end with "_n", see 5.2.1 Configuration File Parameters
Value Format INTEGER
Description Specifies the ACD state when logout to the ACD.
Value Range
• 0: Continue
• 1: Unavailable
Default Value 1
CC_DISPOSITION_CODE_ENABLE_n
For details about parameter names end with "_n", see 5.2.1 Configuration File Parameters
Value Format BOOLEAN
Description Specifies whether to enable the Disposition Code.
Value Range
• Y: Enable
• N: Disable
Default Value
N
Web User Interface Reference Disposition Code
CC_CUSTOMER_ORG_TRACE_ENABLE_n
For details about parameter names end with "_n", see 5.2.1 Configuration File Parameters
Value Format BOOLEAN
Description Specifies whether to enable the Customer Originated Trace.
Value Range
• Y: Enable
• N: Disable
Default Value
N
Web User Interface Reference Customer Originated Trace
CC_HOTELING_EVENT_n
For details about parameter names end with "_n", see 5.2.1 Configuration File Parameters
Value Format BOOLEAN
Description Specifies whether to enable the Hoteling Event.
5.3.14 Call Center Settings
Document Version: 2017-07 Administrator Guide 251