Panasonic KX-NS500 - Page 82

The duration of a trunk call can be restricted by a system timer. Trunk call duration is assigned separately
for calls between an extension user and an outside party, and calls between two outside parties.
If the timer expires, the line will be disconnected.
(® 2.11.8 Trunk Call Limitation)
• Multiple FWD
Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD:
– FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls
– Idle Extension Hunting—Overflow
– Intercept Routing—Busy/DND/No answer (when the destination extension is busy or in DND or No
answer mode)
*1
– Incoming Call Distribution Group—Overflow
*1
Intercept Routing features can be applied to the original destination (refer to 2.1.1.6 Intercept Routing).
Original
destination
Incoming
call
123 54
A B C D E F
In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the
following cases:
– If a destination extension rings, and then the call is redirected to the forward destination by the
FWD—No Answer or Busy/No Answer feature.
– If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table.
(® 2.2.2.4 Queuing Feature)
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Original
destination
Incoming
call
123 21
FWD—No Answer
A B C D E F
• Boss & Secretary feature
It
is possible to call the original extension from the destination extension regardless of the forward setting.
FWD—All Calls
Call or
transfer a call
Boss
(Original)
Secretary
(FWD destination)
Incoming
call
• Remote Forward setting
A flexible button customised as a Group FWD button can be used to set or unset the FWD feature for an
extension by specifying its extension number.
To allow this feature, the extension subject to this operation must specify the Remote FWD COS setting.
The authorised extension with the specified Remote FWD COS can then assign a Group FWD button to
perform remote forwarding. The forwarding status of the target extension can be checked via the LED of
the button.
82 Feature Guide
2.3.2 Call Forwarding (FWD)