J
Jason ChenSep 6, 2025
How to enable call transfer on Panasonic PBX?
- BBryan FloresSep 7, 2025
If you cannot originate an outside call, transfer a call, or set up a conference on your Panasonic PBX, program the flexible button.
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How to enable call transfer on Panasonic PBX?
If you cannot originate an outside call, transfer a call, or set up a conference on your Panasonic PBX, program the flexible button.
What are the valid IP address ranges for Panasonic KX-NS500 IP-PT settings?
If you cannot set the IP address, subnet mask address, and PBX IP address to the IP-PT on your Panasonic PBX, set an IP address within the valid range. The IP address of the IP-PT/PBX should be from "1.0.0.0" to "223.255.255.255", and the subnet mask address should be from "0–255.0–255.0–255.0–255" (excluding "0.0.0.0" and "255.255.255.255").
How to fix distorted external music on Panasonic PBX?
If you are getting distorted external music on your Panasonic PBX, decrease the output level of the external music source using the volume control on the music source.
How to troubleshoot IP-PTs/SIP phones that do not operate on Panasonic KX-NS500?
If your IP-PTs/SIP phones are not working with your Panasonic PBX, first ensure that all network devices are switched on and that the IP-PT/SIP phone is not blocked by the firewall or other network devices. Check that an 8-pin twisted pair cable is used for connection, CAT 5/CAT 5e cables are not over 100 m in length, and a straight cable is used for connection to a switching hub. If the issue persists, the cause may be a DSP card or mother board malfunction, in which case you should replace the corresponding card or the mother board. It could also be due to not enough activation keys, so you should purchase additional activation key codes from a certified dealer. Ensure the IP-PT/SIP phone is registered. If the IP-PT/SIP phone is malfunctioning, consider replacing it.
Why is the LED of the Expansion Unit card not green on Panasonic PBX?
If the LED of the Expansion Unit card on your Panasonic PBX is not green, check the LAN cable connections. If the issue persists, there may be a failure in the stacking card, in which case you should replace the stacking EXP-M card.
Why is the LED of the Expansion Unit card is not green on my Panasonic KX-NS500?
This issue can arise from two primary causes: The LAN cable might not be properly connected, so check the LAN cable connections. Alternatively, there could be a failure in the stacking card, in which case you should replace the stacking EXP-M card.
What does it mean when the STATUS indicator on the front of the Panasonic PBX cabinet turns on red?
A red STATUS indicator signals a major system error within the PBX. You should check the error log using the Web Maintenance Console.
Why is external music distorted on my Panasonic PBX?
The distortion is likely due to an excessive input level from the external music source. Decrease the output level of the external music source by using the volume control on the music source.
What to do if my Panasonic KX-NS500 does not operate properly?
Restart the PBX. Alternatively, turn off the power switch, and then turn it back on. As another option, turn off the power switch, and then unplug the PBX. After 5 minutes, plug the PBX back in, and turn the power switch back on.
How to fix noise on external paging on Panasonic KX-NS500 PBX?
The noise could be induced on the wire between the PBX and the amplifier. Try using a shielded cable as the connection wire between the PBX and amplifier. A short shielded cable is recommended.
General| Analog Extensions | Up to 64 |
|---|---|
| VoIP Support | Yes |
| System Type | Hybrid IP-PBX |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating Temperature | 0°C to 40°C |
| Humidity | 10% to 90% (non-condensing) |
| Maximum Extensions | 288 |
| IP Extensions | 128 |
| VoIP Channels | 64 |
| SIP Trunks | 64 |
| Networking | Yes, supports networking |
| Built-in Applications | Call Center |
| Expandability | Yes, via expansion cards and cabinets |
| Supported Protocols | SIP, H.323, MGCP |
| Dimensions | 430 x 88 x 367 mm |
