Troubleshooting
Troubleshooting
If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all
connections (see page
23) and confirm that the AC outlet or PoE device to which the unit is connected to is
receiving power.
General Use
Issue Possible Cause & Solution Reference
The display is blank.
• The unit is not receiving power.
→ The
unit is not designed to function when there is a power
failure. Make sure that the unit is connected to the AC
outlet and receiving power. If using PoE, confirm that the
device supplying PoE is receiving power and that the LAN
cable is properly connected.
page 23
The unit is not performing
properly.
• Cables or cords are not connected properly.
→ Check all connections.
page 23
• An error has occurred.
→ Reset
the unit. Disconnect the unit from the AC outlet, wait
10 seconds, then connect the AC adaptor again. If using
PoE, disconnect the LAN cable, wait 10 seconds, then
connect the LAN cable again.
page 23
64 Operating Instructions Document Version 2010/02
Troubleshooting
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