Payter P68 - Troubleshooting; 11.1 Result Codes

P6X Series User Manual
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11. Troubleshooting
Result Codes
Result Codes
Description
00 - 199
Terminal Internal errors
500 - 799
“
200 - 299
Network infrastructure related errors
300 - 399
Transaction related errors
400 - 499
Contactless interface related issues
Table 18 - Result code categories.
Result Codes
Description
Category
02
Initialization Failed
10
Wrong terminal mode, the terminal is configured in the
wrong mode. (Change to mode 5 RTP)
18
Crypto error, during loading of secure configuration,
Probably wrong configuration file.
24
Hash Failed, check hash setting in terminal !!!!!!!!!!
101
No SAM Found, the SAM module is not detected or cannot
be read. Please check if SAM module is properly placed in
one of the slots.
105
Applet not found on the SAM module.
1 The Settings for APLET ID are not correct.
2 The SAM is not provisioned correctly, request a new SAM
2XX
Network Infrastructure related error please perform
network troubleshooting for LAN or Mobile internet.
203 & 204
Connection to the host is OK, but host responses were not
received correctly. Contact Host service provider to resolve
this issue
216
HTTP module Fault
217
SOAP module fault
218
Web Service not ready
219
SSL Certificate expired, contact local supplier on how to
solve this issue.
220
SSL Certificate revoked, contact local supplier on how to
solve this issue.
221
SSL Certificate CN mismatch, contact local supplier on how
to solve this issue.
222
SSL certificate is self-signed or not signed by a trusted CA,
contact local supplier on how to solve this issue.
223
SSL Version not allowed, contact local supplier on how to
solve this issue.
224
SSL Certificate Error, contact local supplier on how to solve
this issue.