pellenc C3X - Incidents and Troubleshooting; Table of Incidents and Breakdowns

PRUNING SHEARS C3X
26_176804-B
7. INCIDENTS AND TROUBLESHOOTING
7.1. TABLE OF INCIDENTS AND BREAKDOWNS
Caution
Never attempt to open or repair the battery pack or the charger
Problem Probable cause Check Possible action
The tool is switched off Check that the tool is
switched on.
Switch on the tool.
Battery discharged Check that the battery is not
completely discharged.
Recharge the battery.
Problem related to the
activation/deactivation of
Activ' Security and the
presence or absence of
gloves PELLENC.
Check the Activ' Security
activation and/or the
Activ' Security power-up
procedure.
See 6.3.1. Checking
the operation of the
Activ'Security and the
conductivity of the gloves,
page 27.
The tool does not start
Poor connection between
tool and battery
Check that the tool is
connected to the battery.
See 4.2. Connecting the
battery to the tool, page 16.
The tool makes an unusual
noise
Internal breakage PELLENC authorised
dealer
PELLENC authorised
dealer.
The tool has reached its
temperature limit
Abnormally high tool
temperature.
Check that the tool is
being used under the
recommended conditions.
See 2. Safety, page 6.
Internal breakage PELLENC authorised
dealer
PELLENC authorised
dealer.
The tool stops during use
Stop and restart the tool; if the tool still does not start, see the "The tool does not start"
section of this table.
Ineffectiveness of the blade Check the sharpness of the
blade, the tightness of the
blade, the greasing of the
blade and the crossing of
the blade and hook.
See 6. Maintenance, page
26.
The cutting diameter does not correspond to the
maximum capacity of the pruning shears
Cut only branches that are
suitable for your tool.
Loss of efficiency and/or
cutting quality of the tool
Battery partly discharged Check that the battery is
sufficiently charged.
Recharge the battery.
The tool displays an error
code
See 7.3. Summary of pruning shear status indicator light codes, page 36.
Mode problem Check that you are in a half-
open mode
See 5.3.2. Half-opening of
the blade, page 23.
Touch area problem Check the touch area See 5.3.2. Half-opening of
the blade, page 23.
The blade no longer opens
in half-open position
Trigger problem Check the trigger See 6.3.3. Checking the
operating trigger, page 28.
If the tool does not work, return the complete equipment in its original packaging to an authorised repairer PELLENC.
34