Perle IOLAN DS1 - Page 16

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Table of Contents
Starter Kit (Adapters/Cable).................................................... 232
RJ45F to DB25M DTE Crossover Adapter.......................................... 233
RJ45F to DB25M DCE Modem Adapter .............................................. 234
RJ45F to DB25F DTE Crossover Adapter .......................................... 235
RJ45F to DB9M DTE Crossover Adapter............................................ 236
RJ45F to DB9F DTE Crossover Adapter ............................................ 237
Sun/Cisco RJ45M Connector Cable for Rack Mount Models........... 237
Appendix G Troubleshooting.........................................240
Introduction.............................................................................. 240
Hardware Problems ................................................................. 240
Communication Issues............................................................ 240
DeviceManager Problems ....................................................... 241
Host Problems.......................................................................... 241
Login Problems........................................................................ 241
Problems with Terminals ........................................................ 243
Unknown IP Address............................................................... 243
DHCP/BOOTP Problems.......................................................... 244
Language Problems................................................................. 244
Long Reboot Cycle .................................................................. 244
I/O Models................................................................................. 244
IPv6 Issues ............................................................................... 245
Contacting Technical Support................................................ 246
Making a Technical Support Query .................................................... 246
Who To Contact ............................................................................... 246
Have Your Product Information Ready ............................................ 246
Making a support query via the Perle web page.............................. 246
Repair Procedure.................................................................................. 247
Feedback on this Manual..................................................................... 247