Pfeuffer Granolyser - Status Messages

Malfunctions – causes and rectification
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Granolyser / Granolyser HL operating instructions | Revision 3
Problem Cause Rectification
Fast blue and gray
flashing thermometer
icon in the status bar:
The temperature of the
spectrometer is in the critical range.
There are no restrictions,
measurements are still possible.
The temperature is checked by the
software every 5 minutes.
If the temperature falls, the
thermometer symbol disappears
automatically.
If the temperature rises, an error
message is also displayed, see
chapter 9.1.
Red USB icon in the
status bar:
The internal USB data memory has
no connection to the system.
Switch the instrument off and on
again using the main switch. If the
fault has not been remedied,
contact Pfeuffer GmbH.
9.1 Status messages
The following overview contains messages which can be displayed in dialog boxes on the display and the
measures that are required to remedy them.
Status message Measure
Drawer empty?
Empty the drawer and put it back into the compartment.
Drawer missing
Insert the drawer properly.
Service required
Switch off the instrument using the main switch.
Possibly the luminosity of the lamp has decreased.
Contact Pfeuffer GmbH.
Granolyser empty
There is no sample in the instrument:
Put in a sample (600 ml).
See explanation in chapter 7.5.
Granolyser not empty
See explanation in chapter 7.5.
Conveyor motor overload
Switch off the instrument using the main switch.
Contact Pfeuffer GmbH.
Sample amount too small
Put in a bigger sample.
Variant HL:
Sample amount too small for bulk density
Put in a bigger sample.
WARNING! Diskspace low
Contact Pfeuffer GmbH.
System error
Confirm the message. A red exclamation mark is displayed
in the status bar. No measurement is possible. Switch the
instrument off and on again using the main switch. If the
fault has not been remedied, contact Pfeuffer GmbH.